Privacy Policy

At The Keyport Group (“Company,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information of users (“you,” “your,” “Visitor,” or “Authorized Customer”) who visit our website at www.keyportgroup.com (the “Site”) and interact with our services.

This policy applies to all online interactions with The Keyport Group, including web pages, mobile applications, email communications, forms, and other digital services related to our real estate operations, including investment, leasing, and property management.

By using our Site, submitting a form, or communicating with us electronically, you agree to the terms outlined in this Privacy Policy and our Terms of Service.

Communications

By submitting your contact information through our Site, you give express written consent to receive communications from The Keyport Group, including calls, emails, SMS/text messages (including through auto-dialers or pre-recorded messages), and push notifications. You may opt out at any time by:

Replying “STOP” to any text message
Clicking “Unsubscribe” at the bottom of any email
Requesting removal via phone, email, or direct message

We will make commercially reasonable efforts to honor your preferences promptly.

Information We Collect

We collect two types of information:

1. Personally Identifiable Information (PII)

Includes: Name, email, phone number, mailing address, IP address, and any other information voluntarily submitted via forms or accounts.

2. Anonymous Usage Data

Includes: Browser type, referring site, pages visited, and general demographics. This data helps us improve user experience but cannot be used to personally identify you.

How We Use Your Information

We may use your information to:

Respond to inquiries or service requests
Customize the user experience
Present investment, rental, or property-related opportunities
Improve the functionality and content of our Site
Comply with legal obligations

Sharing of Information

We do not sell or trade your personal information. We may share limited information with trusted third-party service providers (e.g., lenders, title companies, hosting platforms) to support our operations. All such partners are contractually obligated to keep data secure and use it only for the agreed-upon purpose.

We may also share information when legally required, such as in response to a subpoena, court order, or law enforcement request.

Cookies and Tracking

We use cookies and analytics tools to enhance your experience and understand user behavior. Cookies may store user preferences and session information. You may disable cookies in your browser settings, but this may impact the functionality of the Site.

Data Security

Your data is stored securely using current industry standards, including encryption and limited access protocols. Despite these efforts, no system is 100% secure. The Keyport Group is not liable for breaches beyond its reasonable control.

Data Control & Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data
Opt out of marketing communications
Know what data we hold and how it is used

To make any of these requests, please contact us at:

The Keyport Group
Email: privacy@keyportgroup.com

California & Canadian Residents

We comply with California privacy laws and Canada’s anti-spam regulations. Canadian users consent to their data being transferred to and stored in the U.S. California residents may request detailed information about their data or how it is shared with third parties. Requests must be made in writing to the address above with the subject line: Request for California Disclosure Choices.

Minors

The Site is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has submitted personal information, we will delete it immediately.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Continued use of the Site after an update constitutes your acceptance of the revised policy.

Last Updated: May 25, 2025